Motorcycle Council of NSW Ph: 1300 679 622 (1300 NSW MCC) |

CTP Insurance survey results – what motorcyclists want

Motorcycle survey results

See the latest CTP information video from the State Insurance Regulatory Authority (SIRA):

In May 2020, the Motorcycle Council of NSW (MCC) asked motorcyclists to complete a short survey on their experiences with CTP insurance and how the MCC can best help them at this time.

We had 492 responses to our survey.  We thank you for taking the time to complete the survey.  The MCC tries to represent the views of our members and motorcyclists in NSW. While the number of responses weren’t as high as we would have hoped, this survey will still be of help.

We have a great relationship with State Insurance Regulatory Authority (SIRA) and our quarterly meetings with the SIRA are used to discuss how the new CTP scheme introduced on 1st December 2017 is evolving. We designed this survey to capture this information and offer valuable insights into motorcyclist’s views and needs.

The survey asked motorcyclists needs across three key areas:

Current cost of CTP Insurance

SIRA is interested in discussing how the scheme could be modified to make it more equitable and reduce the very high premiums.

17% of respondents indicated they are will to pay up to $100 to help share costs, with another 19% willing to pay up to $50.

However 38% of respondents said they would not be willing to share the cost.  Perhaps this is not surprising as motorcyclists are price sensitive to the cost of greenslips.

Ways to make CTP Insurance more equitable across all classes of motorcycles.

One statistic to note is that 32% had bikes between 726 to 1125cc with another 32% between 1126 to 1325cc.  We suspect that should the scheme move to 3 class sizes, this would make the insurance more equitable across all motorcyclists.

Currently, there are 5 capacity classification and 5 regional classifications used to calculate motorcycle greenslips in NSW.  This is a total of 25 Motorcycle Classes for about 250,000 registered bikes, with an average of 10,000 bikes per Class. This is an extremely low number given the Class for cars in the metropolitan area has several million vehicles. It is therefore difficult to make the scheme efficient when the number of bikes in each Class is so low.

CTP Insurance Claims

Respondents to this survey who had been involved in a motorcycle crash, 15.4% had made a claim through their CTP Insurance.  Unfortunately, 43.4% of these accidents sustained major injuries.

Of this group having had to claim through their insurer, 59% were happy with the treatment they received.  However, 11% needed to seek further help with a lawyer.

If you or any of your family or friends are not getting the response from your insurer you feel you are entitled to, please do not hesitate to contact our committee for support.


From this survey and our discussions with SIRA and motorcyclists, we have learnt over the last couple of months, that as riders, we all need to be more aware of what the CTP Insurance exactly covers.


Best takeaway from our survey

Shop around when purchasing or renewing your greenslip. 

52% sometimes found it cheaper than their current policy, with an additional 21.2% always finding it cheaper when seeking out quotes from other CTP Insurers!

Use the NSW Government Greenslip Check for a quote comparison.


Thank you again to everyone who contributed and from the MCC committee.  Your views help us represent you better.  Do you have any ideas about insurance for motorcyclists – contact us here.

By Liz

Marketing Consultant for MCC of NSW View website: